Do you do the dry-out, or only the rebuild?
Both. We extract the water, dry the structure, remove what cannot be saved, and then rebuild the walls, ceilings, floors and finishes that came out. Most property owners end up managing two companies for this, and the gap between them is where the schedule and the claim usually go wrong.
How the industry split this job in two
Restoration work has two halves. Mitigation is the emergency response, stopping the damage from spreading and drying the building. Reconstruction is putting it back, which is ordinary construction work done to an insurance scope.
Plenty of firms do one or the other. A mitigation company dries the house, pulls out four feet of drywall, takes its fans away and hands you a folder. Then you start looking for a contractor to rebuild, from scratch, weeks after the loss, with a claim already open.
What goes wrong in the handover
The mitigation crew documents what they removed. They do not usually document what it will take to put it back, because that is not their scope. So the rebuild gets estimated by someone who never saw the property wet and is working from photographs and a moisture log.
Anything found later, subfloor that has to come up, framing that stayed wet, insulation nobody checked, turns into a supplement negotiated after the fact rather than a line in the original scope. That is the part that adds weeks.
What running both changes
The crew that opened the wall is the crew that closes it, so nothing gets lost in translation. The reconstruction scope is written by people who saw the loss at its worst, which means hidden damage is found while the wall is already open instead of after it is closed.
One contract, one project manager, one point of contact for the adjuster. If something is found on day nine, it goes into the scope on day nine.
If someone else already did the mitigation
That is fine and it is common. Send us the moisture logs, the photographs and the scope they left you, and we will pick it up from there.
We will verify the structure is actually dry before we close anything up. If it is not, we will say so, because building over damp framing is how a repaired room becomes a mould claim.
Still Want Someone to Look at It?
Send photos and a description and you get a written price with the scope spelled out. Open every day, 7:00 AM to 7:00 PM. Emergency response in 24–48 hours for urgent property damage.